Sales Operations & Customer Service Executive - Enterprise Subscriptions & Partnerships

Purpose of the position:

To optimize the operational efficiency and to support the Student Business Team to achieve business objectives. 

 

Job Responsibilities

  • Assist the Student Business team to ensure quality customer services are delivered and KPIs are met
  • Fulfill school subscription order and process invoice and payment 
  • Handle customer inquiries, events registration, change of enrollment
  • Support Student Business team related projects & sales administrative work
  • Synthesize feedback from the customers to the student business management 
  • Manage student business database 
Job Requirements

  • Good command of Advanced Excel and G-Suite tools 
  • Proficient in written and spoken English & Cantonese
  • Patient, attentive to details with good problem solving, customer oriented and organizing skills
  • Good communication skill and team spirit
  • Positive attitude 
  • Associate Degree holder preferred with minimum 1 years of working experience in customer services support or sales administrative experience.
  • Smart fresh graduate will be considered.

Work location will be at Causeway Bay.

 

Our Privacy Notice aims to comply with all relevant data privacy and protection laws. You should read the Privacy Notice in full at ​corp.scmp.com/privacy-policy.

You are now applying for
Sales Operations & Customer Service Executive - Enterprise Subscriptions & Partnerships
Dropbox
Google Drive

(TXT, PDF, DOC, DOCX, HTML and RTF file only) max. 2 MB









Cover Letter